Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

PURCHASING & AVAILABILITY SAFETY & USAGE
What is Pure Woman?

Pure Woman offers revolutionary vaginal suppositories made with natural formulations that not only target the underlying issues but deliver simultaneous long-lasting vaginal moisturization. Whether you're dealing with dryness, sensitivity, odor, or hormone-related changes, our products are designed to support your intimate health with clean, targeted, and effective relief—without compromise.

How long does shipping take?

Orders are fulfilled through Amazon Multi-Channel Fulfillment (MCF).

  • Standard delivery: Usually arrives in 2-3 business days
  • Expedited delivery: May be available at checkout

You'll receive tracking information once your order ships

Do you ship internationally?

Not at this time. We currently ship within the United States only.

Can I return or exchange my order?

Due to the personal nature of our products, we do not accept returns or offer refunds. This is to ensure the safety, hygiene, and integrity of every unit shipped.
If your order arrives damaged or defective, see below for how we'll make it right.

What if my order arrives damaged or unusable?

If your package or product arrives damaged, please reach out to us at hello@getpurewoman.com within 7 days of delivery. Be sure to include your order number and a photo of the issue. We'll work with you to ensure you receive a replacement or appropriate resolution. Your satisfaction is our priority.

How can I contact customer service?

You can reach us at hello@getpurewoman.com We typically respond within 1-2 business days.